(Senior) Consultant Microsoft Dynamics 365 CRM

Miejsce pracy: Kraków

YOUR ROLE

• Identify, analyze, and propose solutions to emerging Customer Relationship Management problems
  
• Analyzing internal customer needs
  
• Advising on emerging technical/ tool/ system queries
  
• Seeking, proposing and implementing tool/ process improvements
  
• Adapting the solution by customizing
  
• Testing the functionality of implemented CRM tools
  
• Conducting trainings for the target group on the implemented CRM processes and tools

YOUR PROFILE

• university degree – Business IT or Computer Science preferred
  
• professional experience in Microsoft CRM / Microsoft Dynamics 365 CRM - including experience in implementation process
  
• knowledge of sales, marketing, service and support processes
  
• knowledge of English at a communicative level - at min. B2
  
  Technical skills:
  
• knowledge of CRM modules: Sales, Marketing, Customer Service, Field Service
  
• knowledge of Microsoft Power Platform, Azure and Low-Code/ No-Code will be nice to have
  
  Soft Skills:
  
• solution-oriented approach
  
• strong communication skills
  
• independent and autonomous way of working
  

WE OFFER

• Possibility to work from the office of your choice: Gdansk / Gliwice / Krakow / Poznan / Warsaw / Wroclaw
  
• Stable employment: Over 30 years on the Polish market
  
• Flexible working conditions: Hybrid working model, flexible hours and choice of employment form (employment contract or B2B)
  
• Professional development: International environment, daily use of foreign languages and language training (German / English)
  
• Benefit package: Private medical care, lunch card and cafeteria platform (with Multisport card)